Change & Crises Management Practice

Change & Crises Management Practice

Introduction

Change is inevitable and managing change is one of the most challenging tasks for an enterprise. Change management entails thoughtful planning and sensitive implementation, and above all, consultation with, and involvement of, the people affected by the changes. If you force change on people normally problems arise. Change must be realistic, achievable and measurable. These aspects are especially relevant to managing personal change.

Responsibility of Managing Change

Responsibility for managing change is with management and executives of the organization they must manage the change in a way that employees can cope with it. The manager has a responsibility to facilitate and enable change, and all that is implied within that statement, especially to understand the situation from an objective standpoint (to ‘step back’, and be non-Judgmental), and then to help people understand reasons, aims, and ways of responding positively according to employees’ own situations and capabilities. Increasingly the manager’s role is to interpret, communicate and enable – not to instruct and impose, which nobody really responds to well. In most of such cases, companies involve an outsider or consultant to get this done. CTPD Management Consultants is proved itself as a leading change agent for large firms in this region.

Process of Change Management

CTPD Management Consultants suggests three broad phases for Change Management:

Phase 1: Pre-Change Planning

• Define all changes need to be done
• Prepare Change Management Team
• Assess the effect of Change on Department and funnel down to people
• Develop blueprint of Change Management Plan
• Brainstorm all possible resistance that unearthed
• Resistance Management Plan

Phase 2: Change Implementation

• Positive communication of change to people
• Collect and analyze feedback
• Diagnose gaps and change it
• Implement corrective actions

Phase 3: Post-Change Assessment

• Audit the repercussion of changes on organization, customers and people
• Corrective Action Plan

For more information about our Management Consultants Practices, call us on +264 811282103 or e-mail us on consultantsteam@ctpd-namibia.com.